Welcome to our Spring 2025 Newsletter. We're excited to provide you with information about team changes, our recent system updates and the benefits for patients, receipt of the quality and safety award from the ACT Government, and highlight some new services.
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Dr Cheryl Chan completed her medical degree at the Australian National University and trained at Canberra and Calvary Hospitals before becoming a GP in 2021. She takes a holistic, collaborative approach to care, with interests in preventative health, chronic disease, womens and childrens health, and family planning including reproductive health and contraception. Cheryl also offers a range of procedural services and enjoys hiking with her dog in her spare time. She welcomes new and existing patients.
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Dr Tang Sheng Zeng is a Canberra-based GP with a strong clinical and academic background, including a PhD from the University of Queensland and experience across major health institutions, including the TGA and several hospitals. Fluent in Cantonese, Mandarin, and English, his interests include general medicine, acute care, and skin procedures, and he is known for his calm, practical approach to patient care. He welcomes new and existing patients.
Dr Wong is transitioning to focus on procedural services by the end of the year, following specialised study. She'll continue to offer: cervical screening, and contraceptive procedures (both Implanon and IUD insertion/removal), skin procedures (biopsy/excisions of benign and suspicious lesions), cryotherapy and diathermy of benign lesions. Referrals from other GPs are welcome.
If you currently see Dr Wong for general GP care, our reception team can help you select another GP who is a good fit for your ongoing needs while Dr Wong focuses on procedures.
We also welcome Dora. Dora is a nurse practitioner and has a special interest in men's health as well as alcohol and drug-related health issues. He welcomes new patients and referrals. He works closely with our GPs to coordinate safe, evidence-based care pathways.
We have upgraded our clinical system to support safer, more coordinated care. What you'll notice:
We're also introducing additional digital tools to support proactive, team-based care. Your privacy and data security remain paramount, and you can be assured the safeguards remain strong and compliant with Australian regulations.
AMS Connect Mobile App:
Head to the Apple App Store or Google Play Store to download the AMS Connect Mobile App.
Once downloaded:
Have an iPhone?
Click here to download the AMS Connect APP
Have an Android device?
Click here to download the AMS Connect APP
Were proud to have received the ACT Government Quality & Safety Award for our program supporting housebound people. A heartfelt thank you to our patients, carers, and partner services, this recognition reflects our shared effort.
Were also delighted that our social worker has been nominated in the ACT Allied Health Awards and recognised in the upcoming National Association of Social Workers awards, highlighting the compassion and professionalism behind our care.
The award certificate.
Clinic Advocate and Operations Manager, Liz Whitehead, receiving the Award from Anne Duggan, CEO of the Australian Commission on Safety and Quality in Health Care.
Barbara Shone, our social worker, receving her nomination certificate from Minister Rachel Stevens-Smith.
Wherever your are headedcamping, road-tripping, or flying overseasbeing prepared keeps your trip safe and stress-free.
Travel Health Consults
Book a consult with one of our GPs to review your plans, medical history, and itinerary. Well tailor recommendations for:
Tip: Some vaccines need multiple doses, look your appointment 68 weeks before departure.
First Aid & Travel Kits
Pack smart with essentials like paracetamol, antiseptic cream, antihistamines, sunscreen, electrolytes, and your regular prescriptions. We can help tailor your kit for children, pregnancy, chronic conditions, or adventure travel.
Prescriptions & Medications Abroad
Well help with:
Tip: Always carry medicines in original packaging with a copy of your prescription and GP letter.
At Next Practice Deakin, We Offer:
Ready to go? Book online or contact our team today lets get your travel health sorted early!
In October 2025, we invited patients to complete a short, voluntary survey using a standard Net Promoter Score (NPS) question: How likely are you to recommend our practice to a friend or family member? .
The calculated score was 64.4, indicating that far more patients are strong promoters than detractors, and this is considered a very strong result in service industries, including healthcare. Practically, it suggests high overall satisfaction and trust, with room to keep improving toward world-class levels (often cited around 70+).
Thank you to everyone who completed the survey and to our team for their ongoing commitment to safe, coordinated, patient-centred care.
We always welcome comments and suggestions and you're welcome to provide these via our comments and suggestions online form.
As we move into the brighter days of spring, our team at Next Practice Deakin would like to thank you for being part of our community. Every season brings new opportunities to focus on wellbeing, reconnect, and take small steps towards better health. We look forward to continuing to support you with compassionate care, new innovations, and a shared commitment to keeping you well.
Warm regards,
The Next Practice Deakin Team
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