Our outreach service is designed to make it easier for Residential Aged Care Homes (RACHs), residents, and substitute decision-makers to connect with the Next Practice Deakin team. The links below bring together the key information, forms, and telehealth access details in one place.
Please use the following links when a new resident is being referred to our outreach service. These can be shared with residents, families, and EPOAs.
These links open in a new tab so they can be easily shared or printed for residents and families.
For day-to-day communication with our team and to support telehealth consultations, please use the options below.
Registered Nurses can use the online communications log to share updates, requests, and clinical information with our outreach team.
For scheduled telehealth appointments with our clinicians, please use the Healthdirect Video Call link below. This can be used on a facility device or with resident and family present, as appropriate.
Please ensure the device has a working camera, microphone, and stable internet connection before the appointment time.
If you have any questions about the outreach service, or if you are unsure which form to use, please contact the Next Practice Deakin team and we will be happy to help.
